Frequently asked Questions

Q: When will my order ship?

A: Every shirt is custom-printed just for you. It typically takes 2 to 5 business days to print and pack your order before it ships out. You will receive an email with tracking details the moment it hits the mail.

 

Q: I ordered multiple items, but only one arrived. Where is the rest of my order?

A: Do not worry! Because we partner with specialized print facilities to bring you the best quality, different items (like different shirt colors or styles) are sometimes printed in separate locations. Your remaining items are on the way and may arrive in a separate package. Check your shipment email for additional tracking links.

 

Q: Can I change my shipping address after placing an order?

A: Please contact us immediately at betheexampleapparel@gmail.com with your order number and the correct address. We can only update your address if your order has not entered production yet. Once the printing process starts (usually within a few hours), the address cannot be changed.

 

Q: My tracking link says "Delivered," but I cannot find my package. What should I do?

A: Carriers sometimes mark packages as delivered 1–2 business days before they actually arrive. Please check with your neighbors, look around porch corners, or contact your local post office first. If it still hasn't shown up after 3 business days, email us so we can investigate.

 

Q: Do you ship internationally?

A: Yes, we ship worldwide! International shipping typically takes 10 to 30 business days depending on your location and local customs processing. Please note that customs duties, taxes, or VAT are the responsibility of the customer and are not included in our shipping rates.